Reviews

This was the first time I’ve sent my kit off for calibration, and the service was absolutely fantastic! The process of sending your kit over is easy and well explained. The case is heavy-duty and well packaged, and everything has been thought of for you. The follow up is brilliant, too, and the notes detailing the results of the calibration are an invaluable thing to have. End to end it’s been a great experience and I only wish I’d done this from the start of my photography career! If you’re in two minds whether to do it, stop it and just get your stuff sent off. It’ll be back before you know it and you’ll be wondering why it took you so long! Thanks Jon.

 

Chris

I sent my cameras & lenses in to Jon for the first time last year & the service I received was brilliant. He made the whole process really easy & I couldn’t believe the difference in my equipment when I received it back. I sent them in again last month & again the service was great. He has gone above & beyond in making recommendations for how to avoid future issues & who to send my cameras & lenses to in order to rectify some issues that he picked up. I will definitely be using CFSS again!

 

Robyn

Fantastic service! Jon was very accommodating and extremely pleasant, providing me with interesting insight into things I never knew about my cameras or lenses. Turn around was extremely fast and meant that I was only without my gear for two days. My equipment was returned in immaculate condition and the lenses almost feel like brand new again. Image quality and sharpness is drastically improved and I now understand the importance of professional lens calibration. I’m still amazed! I’d certainly recommend Jon to anyone who’s serious about what they do and wants the best from their equipment. The chocolate was also a nice touch! 😉 Cheers, Jon!

 

Tom

An excellent service. I was nervous sending all my equipment away however such communication and security made me feel at ease. The information and knowledge that Jon gave me was invaluable and i very much appreciate it, i had to have a follow up call to understand a few things which Jon kindly gave up his time, Even yesterday i had a technical error and almost straight away he replied with help. Not only was the lens calibration service excellent the customer service is fantastic too. I will def be returning, Many thanks

 

Leri

Thank you so much to the CFSS team, my camera and lenses are good as new again after many focus issues. The entire process was a breeze and I am so pleased with the results. Jon was very helpful and accommodating and I will highly recommend this company. Thanks again!

 

Sophie

I have had all of my lenses now calibrated to my camera bodies & the results are astounding. Being a commercial photographer, supplying tack sharp images to my clients is paramount. Not only that, having the confidence in your newly calibrated gear means that you can just get on with the job in all shooting conditions knowing the results will be there. I wouldn’t hesitate to recommend CFSS to all photographers – all of your equipment is securely collected & returned & not only that you get a full report on the calibration. Superb service.

 

Ade

I highly recommend CFSS. Excellent service and WOW! – what a difference after the lenses had been calibrated. I was Jon’s first customer and now sending my equipment for the second time. The first time I dropped everything off in Cardiff, this time I am using the courier service which is very impressive. Clear communications and notifications on when the Peli case to collect my gear will arrive, – it arrived on schedule complete with all packing required to safely pack the cameras and lenses. Case then collected the same day and returned 3 days later. Very impressive service, excellent customer care and you will be amazed at the difference in your calibrated lenses.

 

Ann

I am delighted with how sharp my pictures are now, so much more consistently, since the whole system has been calibrated. Jon also took the time to give me specific advice about taking care of my kit, as well as potential upgrades on my existing kit to get better performance. Knowledge is power and it really shows in my pictures. Thank you! Very highly recommended; I won’t be using anybody else!

 

Bernadette

Absolutely superb. Camera’s and lenses now working in perfect harmony together along with some very good advice regarding the long term maintenance of my lenses. Highly recommend any serious photographer makes use of Jon’s services as the end result is quite incredible.

 

Jane

Fantastic service, I’d highly recommend Jon for calibrating your equipment. Excellent knowledge, top notch service and highly accommodating. Jon really goes above and beyond with the service that he offers. I’d highly recommend his services to anyone. Thank you Jon!

 

Hayley

I’ve never had any of my kit calibrated before as I could do the fine tune on my camera. Although I still wasn’t totally happy with the results. Having spoken to a few people Jon’s name kept popping up. To say I wasn’t sure about sending my two cameras and nine lenses away by courier is an understatement! but I needn’t have worried. The whole process was so easy and straight forward even my husband could of done it!! I can’t believe the difference it has made to the sharpness of my pictures. So a huge thank you to Jon and his team for all the hard work you put in on my kit and converter! I will definitely be recommending you and using you again. Many thanks.

 

Debsie

Jon was fantastic and very accommodating of my awkward timetable needs haha my latest shoots are so sharp and clear now, compared to the unbelievable soft mess they had become. I highly recommend his service. He even throws in free chocolate! Anyone giving away free chocolate gets my vote 🙂 thank you Jon and I’ll be seeing you again the next time.

 

Carly

Terrific service from start to finish. At my busiest time of year, I was able to send the kit off and have it back in plenty of time before the next wedding. And now any focus issues that seemed to be happening with my new Mark IV are all resolved. I’ve been shooting like crazy since and so happy with the results. Thanks for a sterling job Jon.

Lisa

Fantastic service! Amazing value for money 🙂 I would highly recommend x

Gillian

Had my lenses Calibrated by Jon and the difference was incredible. My images are now visibly sharper and he managed to upgrade my firmware too. Thank you Jon

Peter

Absolutely amazed by Jon’s services. He arranged collection of all my gear (supplied box for packing), calibrated all my gear and sent it back within 2 days! Moreover, he provides a very personalised service, with a prompt response on all questions. He even gave me a full personalised instruction on certain technicalities with my camera, his services really is over and beyond.

Theresa

Absolutely amazing service. from the second of contact to the minute the cameras are back in your hands. Everything is just spot on now and i cant wait to shoot again. Thank you Jon, a brilliant service, i will be recommending you to everyone

Claire

I sent my camera and lenses off to be calibrated as a last attempt prior to buying a new camera. The quality and sharpness of my images were lacking. I was beginning to think it was me. Having had some time to really push my camera and lenses, I can honestly say I am so very happy to have sent them. The difference is so noticeable. Tack sharp images even at full zoom. A very professional service from collection to delivery. The chocolates are a bonus! Cannot recommend Jon and CFSS enough.

Connie

Photographer/Filmmakers: I can’t recommend Camera Focus Support Services enough! Sent both my cameras and all my lenses away – they all got vigorously tested (focus-checked), with an amazingly thorough report upon return – and everything was just returned so safely and quickly! Thanks so much, will be recommending to all.

Richard

I cannot praise CFSS enough not only I am extremely pleased with the outcome with my camera but I cannot fault the customer service nothing was too much trouble and Jon made sure I got my camera back as quickly as possible at a time when I couldn’t be without it. Very highly recommended.

Charlotte

Great service and given me my faith back in my equipment! Great communication all the way along and those little extras that make such a difference. I was doubtful if anything could be done to improve such an out of focus lens and yet it’s come back and is like I’ve gone and bought a new lens.

Tracey

Great Communication, fast Delivery that works with your diary. Also excellent tips on getting the most from your gear!

Gillian

Jon, you made the whole process amazingly simple. Had everything sent away while I was on holiday, Jon’s communication on the progress, and courier delivery was so helpful. Amazing service. thank you, will be recommending your services.

Donna

I have just had my Canon 5D MKiii and 3 lenses calibrated. Jon is so friendly but still professional, and does an excellent job. Super fast turnaround. Highly recommended

Sally

Camera Focus Support Services, is an absolute must for everyone’s camera equipment if there serious about making images. Jon Mullins is a expert at what he does and he went above and beyond for me when I needed his help and advice on my equipment! I would fully and completely recommend Jon and his services!

Callum

Just wanted to say a huge thank you. I have gone out today with my new calibrated camera and lenses and what a difference. They are pin sharp. I am soooo impressed. Your service has been second to none and my wife appreciated the chocs…her favourites. Thank you 🙂

Charles

I know this has been said many times but with service like this it has to be recognised. Jon Mullins from Camera Focus Support Services is just fantastic. His attention to detail and enthusiasm to get it right is second to none. Jon explained everything to me in great detail. I was thinking my shots were sharp before and was happy with them but now, after having them calibrated I can honestly say the difference is hugely noticeable. If you have never had calibration done or due for re calibration then look no further than Jon. Not only does he provide a fantastic service but hes a lovely chap too. Thanks Jon.

Paul